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Tomaino Arm Care Network

Dr. Tomaino's Blog

The lost art of "Listening"

December 20th, 2008
It's been said that "what the mind does not know, the eye does not see."

In a similar light, "what the ear does not hear, the eye does not see."

To "hear", however, is not necessarily the same as to "listen."

One of the lost arts in my profession is that of "active listening"----truly understanding what ails the patient.
There are many reasons why this is a lost art, or, arguably, perceived as a lost art. We are all pressed for time.....need to see the next patient in a busy day, etc. etc.

Listening must involve a degree of empathy, in my opinion, as well as a willingness to allow for further "dialogue"----even if not right then and there (in the office---because of "time constraints").

So, although I make a genuine attempt to actively listen, and "connect" with you, I am also truly commited to further dialogue-----it's as easy as:mt@drtomaino.com

I am privileged to receive many emails from around the country, and continue to be enthusiatic about being responsive to each and every one.

Replies

Maryann Mazzaferro

I agree Dr. Tomaino - Time restraints most often prevent us from practicing the art of listening.
However, you could NEVER fall into that category!!! If it is in your office or through an answer to an e-mail you are always there- to listen and to answer. A good philosophy to follow when I don't want to take the time to connect and listen to my friends and students!!!!

January 8th, 2009 @ 2:22 pm